EHR Rollout Process
The Environmental Intelligence Difference
Implementation of EHR systems can be complicated and arduous. Most practice administrators shudder when thinking about the painful process that lies ahead when considering EHR. Timelines need to be created, software and hardware must be installed, workflows documented, people interviewed—with so many variables to keep track of, it’s easy to become overwhelmed.
At Environmental Intelligence, we have a good deal of experience in EHR deployment. Taking large practices through the rigors of EHR implementation has been difficult, but as a result, we have developed a smooth and refined EHR deployment process for your benefit.
EHR Deployments don’t have to be painful! Our clients agree that our professional accountability and reliability gives our EHR deployment services a personal touch not found at larger vendors. Partner with Environmental Intelligence to guide you through the EHR deployment process and watch your EHR implementation unfold with ease.
Making EHR work for your unique workflow.
When reviewing potential EHR choices for your practice, it can be difficult to visualize how they will fit in with your practice’s workflow. Software should be customized to YOUR workflow, not the other way around. Working closely with you, we customize the default to your specifications, further increasing your efficiency and ROI. We also incorporate our custom, specialty specific content into our Template Sets. Being aware of your workflow and listening to your needs allows us to create custom data entry screens that align closely with your unique workflow. We can even integrate Image Management Systems directly into templates, putting your diagnostic images just a click away.
Planning
The workflow analysis involves understanding how employees in the office perform their tasks throughout a patient encounter. Understanding when, where and with whom certain actions occur during a patient encounter will affect the layout of the templates and possibly the hardware required. The electronic health record system should work for you; you shouldn’t have to work for it.
During this planning phase we will meet with physicians and discuss the current layout of templates. The Champion Physician will be trained on template edits and document creation so there is an understanding of the work involved in making these changes. The Champion Physician will lead the meetings where we discuss modifications that are to be made within the electronic medical record system.
Deployment
Based on the findings in the workflow analysis, changes to the templates will be made to ensure smooth workflow and proper documentation. If it is found that additions or changes to the infrastructure are required, those items will be addressed in the deployment phase. Testing of all changes made to the system will guarantee their functionality. Once testing is completed, all modified templates will be moved to the production database. A final testing of these templates in the production database will ensure a smooth go-live.
Go-Live
During the go-live phase, each physician will be given the opportunity for one-on-one assistance during encounters. Having a template engineer on site during the go-live will allow both the engineer and the physician to work through any last minute problems without a severe impact on the physician’s workload. It is highly recommended that not all physicians in the practice go-live on the same day.
Analysis
After a successful week of EHR go-live, physicians will have feedback from their experiences that will help us fine tune the templates and documents to meet their needs. One-on-one meetings with physicians during the post go-live period will allow us to assist the physician in completing encounters where necessary. Suggestions and concerns will be addressed with the Champion Physician during this phase.
Adjustments
Any and all issues uncovered in the post go-live analysis will be addressed during this phase. This only includes changes that are pertinent to a successful workflow and accurate encounter completion. Enhancement requests that are not absolutely necessary to a smooth workflow can be covered outside the scope of this project.
EHR Deployments don’t have to be painful! Our clients agree that our professional accountability and reliability gives our EHR deployment services a personal touch not found at larger vendors. Partner with Environmental Intelligence to guide you through the EHR deployment process and watch your EHR implementation unfold with ease.
